Question:
just got back my Vostro from repair and....
ok. I sent in my Vostro 1500 in to get repaired. It had a backlight bleed, grainy screen, some keyboard parts won't work, and loose hinge. Well, I just got back the laptop today...and only a few problems was fixed.
I think I still have the same LCD even though they said it was "fixed". The backlight bleed is still a bit noticeable, it's just a little bit better from my last LCD display. According to Everest, the LCD I had before it went into repair was LPLCC00. It now says that (using Everest) the replaced LCD is still LPLCC00. Maybe they didn't even change it?
Also, whenever I change the contrast of my screen, there will be a really low humming noise. Unless it's put up on full contrast, the humming noise will continue. That noise is starting to make me concerned. I'll post up some video of the problem later.
I think I might call Dell again....
Answer:
Re: just got back my Vostro from repair and....
LPLCC00 is not a serial number or anything, so you have no way to know if its a new screen or not. It just means your laptop left with a LG screen and you got it back with a LG screen.
Answer:
Re: just got back my Vostro from repair and....
Unless you send it back and get the anti-glare there will always be "grain".
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Re: just got back my Vostro from repair and....
yep, I don't think I really care about the backlight bleed / grain anymore. What I'm more concerned is the noise when I turn down the contrast. Unless it's on the highest contrast, it'll emit a really low humming noise. Here's a video that I took of the problem. You can't really hear the whine unless you turn up the sound.
http://youtube.com/watch?v=TpEtEAOXue0
Answer:
Re: just got back my Vostro from repair and....
You can request a system exchange through Dell customer service within 30 days and get an all new system sent out.
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Re: just got back my Vostro from repair and....
yep, that what I think I might do. Does anyone know what's wrong with the LCD? I'm pretty sure the noise isn't normal. It wasn't like that when I sent this laptop in.
Answer:
Re: just got back my Vostro from repair and....
I had a replacement Vostro sent to me. Good thing I checked it because they forgot to tell me the replacement has the crappy AUO monitor everyone here complains about.
More info here
Answer:
Re: just got back my Vostro from repair and....
I had a replacement Vostro sent to me. Good thing I checked it because they forgot to tell me the replacement has the crappy AUO monitor everyone here complains about.
More info here
And what is funny about this whole thing is that you expected the replacement to be free of the headphone noise. Its a design and implementation issue causing the problem. I got a feeling you played a lot of hardball to get that replacement though :p
Answer:
Re: just got back my Vostro from repair and....
no they are now sending me a third one out.. sucks for dell they need to stop sending out these crap auo screens..
Answer:
Re: just got back my Vostro from repair and....
I got a feeling you played a lot of hardball to get that replacement though :p
You are absolutely right, I did a worthless 3 day email chat where they kept saying I needed to send in my laptop to the depot. Then for some reason, they sent me a MOTHERBOARD TO REPLACE BY MYSELF. Even though I specifically told them not to.
Then I had a little chat where it took the rep 2 hours to figure out that he could send me a replacement laptop.
However try as I might, I could not get them to send me the X-Fi card instead.