Question:
Acer TM4402 freezes while playing DVD
Hi guys,
My acer TM 4402 freezes randomly while playing DVD with PowerDVD. When I take out the DVD and put it back, the DVD-ROM would not recognize the media, so I have to restart the computer.
It occurs after playing DVD for a while, and I tried to use another player(media player classic), same result. The media is not dirty and burned.
I also tried to install the latest version(Catalyst Mobility 5.10 for Windows XP) from ATI, it failed and said that incompatible with my system.
Any help will be appreciated.
Here is the spec:
WindowsXP(SP2)
Turion 64 AMD ML-30(1.6GHz)
1024MB DDR333
100GB 5400rpm
DVD Super Multi Double Layer
ATI Mobility RADEON X700
Answer:
Re: Acer TM4402 freezes while playing DVD
Might want to update your firmware or ide drivers if available. Is it getting warm while skipping?
Answer:
Re: Acer TM4402 freezes while playing DVD
well you and me seem to be having similiar problems, i get graphics tearin in games. Though dvd seem to run fine at least the one i ran for a short period. Now is your machine really hot after runnin dvd's for that long?
and yes i cant install any of the mobility drivers either.
How old is it? where did you get it from?
i got my from newegg.com
hope we can help eachother :P
brock
Answer:
Re: Acer TM4402 freezes while playing DVD
@zazonz, I am gonna try the firmware; the warm is normal, just as usual.
@brock, me also got it from newegg about one month ago, and none of the reviews mention that problem :=(
Answer:
Re: Acer TM4402 freezes while playing DVD
For the mobility drivers, you will need Microsoft .NET Framework to get the drivers running. If not, try to download the mobility drivers from http://www.driverheavendownloads.net/ati.htm or take a look at http://www.driverheaven.net/patje/
Also, is the DVD a burnt DVD?
Brock, graphics tearing in games and DVD skipping is totally different. For DVD, the problem mostly lies in the drive, or disk. For tearing in games, mostly it is because of the GPU or GPU drivers. And the laptop will get very hot when playing games, if that is what you are driving at.
Answer:
Re: Acer TM4402 freezes while playing DVD
@CHEZIYI, thanks for the tip. I am gonna try .NET. the DVD is not burnt dvd.
Answer:
Re: Acer TM4402 freezes while playing DVD
Update:
I was able to install ATI Catalyst 5.9 Mobility for Windows XP(downloaded form http://www.driverheavendownloads.net/ati.htm, removed the default version first ), after playing a DVD for 15 minutes, it freezed again. Really drives me nuts. I am gonna call acer support line anyway.
Answer:
Re: Acer TM4402 freezes while playing DVD
Update:
I call them up at 11:40 PT. They are going to send me a new DVD-ROM for free to replace the old one. See if the problem would be gone with the new dvd-rom.
Answer:
Re: Acer TM4402 freezes while playing DVD
great to hear, at least it seems they have good support. Ive yet to have time, but im glad to hear they handle tech issues well :P.
brock
Answer:
Re: Acer TM4402 freezes while playing DVD
That is good news. I like how Acer has their tech support based in the US (Texas), rather than overseas. Let us know how you make out! ;)