Question:
New z70va - Red Ghosting
I ordered my Asus z70va from PROPortable last week. Unfortunately, I have red ghosting.
Internal Bluetooth 1.1
IntelŪ PentiumŪ M 760 - 2.0GHz
2GB DDR2 RAM
Seagate Momentus 80GB 7200 RPM
128MB ATI X700 PCI Express
SN: 59NPXXXXXX
What should I do?
Alright, after sending a video to Justin I 'think' we may have tracked it down to some drivers. Anywho, we've got it all under cover and he's helping me through this.
Answer:
Re: New z70va - Red Ghosting
Tracked it down to drivers? Dude if you have red ghosting as posted numerous times before it is definitely your screen and nothing else. Replacement screen is the solution unless you want to take up my approach of adjusting brightness and contrast. :)
Answer:
Re: New z70va - Red Ghosting
Well, it appears like red ghosting. Here's the video. The new drivers seem to have helped it a little bit. I'm not sure though.
I'm going to test it tomorrow by watching some movies, playing some games, etc. and see if it's as apparent.
Answer:
Re: New z70va - Red Ghosting
Thats a pretty bad video cant see anything but the overexposure. Here is a good video with about 30% ghosting or so. if yours looks anything like this get the screen replaced. www.geared2play.com/images/ghosting.wmv
Answer:
Re: New z70va - Red Ghosting
i only have a -ve thinking!!!! If a dealer doesn't want to replace it, adjusting brightness and contrast, and upgrade the driver can help it a little bit. It is a hardware issue to make it happen. Although not all the barebones have red ghosting, some of them from Asus already have certain quantity ship to different distributors or suppliers.
It make me crazy before purchasing a z70va!!!!!
Answer:
Re: New z70va - Red Ghosting
I have at even worst. Too lazy to contact ASUS and such though. From what I've read, it seems like ASUS isn't replacing the screens... only the dealers are.
Answer:
Re: New z70va - Red Ghosting
I have at even worst. Too lazy to contact ASUS and such though. From what I've read, it seems like ASUS isn't replacing the screens... only the dealers are.
It's technically not an issue for Asus to replace because it's technically not their product....... it's like you contacting Asus if your sony screen had a problem.... It's the dealers product and up to them to replace it..... in the end though it is up to Asus to decide if the screen is bad and to refund the dealer for the bad screen.
Answer:
Re: New z70va - Red Ghosting
It's technically not an issue for Asus to replace because it's technically not their product....... it's like you contacting Asus if your sony screen had a problem.... It's the dealers product and up to them to replace it..... in the end though it is up to Asus to decide if the screen is bad and to refund the dealer for the bad screen.
Yes and no. Alazyguy is in cali. He will be allowed to return the unit for replacement soon. If he was closer to the east then cali i would have rma'd the unit for him already. He is fine as i know to wait for asus resolution. I promised him he would get one soon. Though you are right its a dealer issue however asus will cover some of the cases.
Answer:
Re: New z70va - Red Ghosting
Asus doesn't make exceptions, but they will help in certain situations...... especially something like this... but the dealer still has to make up the RMA and it can go to Asus on part of the dealer --- but the end-user can't just call them up and expect them to do anything - nor is Asus obligated to....... so with that said it's not even worth commenting that they may do that in certain cases........ they owe us favors too and we swap certain work on the east coast if they can cover some issues on the west...... but this is a case that is close to being solved anyway.
From what I hear Asus Taiwan talked directly to Samsung today........ so this issue is as high as it can be.
Answer:
Re: New z70va - Red Ghosting
Call asus if you are on the west coast and your dealer is on the east is the simple explanation. When they ask mention your dealers name and specify that your dealer requested their assistance. Works everytime