Question:
Back and forth with MSI Costumer Service
4 Attachment(s)
Since i have 2 SODIMMS with 1gb each memory downclocks and MSI is been skeptic about it.
I sent them this and now i waiting for an answer:
Answer:
Re: Back and forth with MSI Costumer Service
as you can see in my review.. it was a known problem.. as of now a private beta bios for reselllers is in testing stages.. a final bios release for the public is not known yet
dual ram sticks are known to downclock while you have one.. it will run at full speed..
and also may i ask where you purchase this notebook?
Answer:
Re: Back and forth with MSI Costumer Service
A Final BIOS release is out, v2.50 which does address the downclocking issue but with no guarantees if you are not using Supertalent SODIMMS which are, at this point, the only sticks on MSI's AVL.
Answer:
Re: Back and forth with MSI Costumer Service
At least you have the ability in the 250 bios to go and change the speed, at least in my bios i could. i set it to 333 and now my memory runs at or about full speed.
Answer:
Re: Back and forth with MSI Costumer Service
hmm im getting old.. need to get the update then :p
Answer:
Re: Back and forth with MSI Costumer Service
Bios upgraded from MSI. I put it on Auto and it drops it at 266 (system runs ok)... if i put it on 400 (system become unbereably unstable) i haven't tried 333... I have 2 SODIMM SuperTalent brand...and still unstability is a huge problem if RAM forced to 400Mghz. Grrrrrrr !!!! oihhh and answer directly from MSI:
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MS-1029 supports DDR 400 memory but only for 1 pc of DDR 400 to run 400MHz but not for all 2 pcs of DDR 400 memory module to run 400MHz. Different data loading of DDR400 memory will have different consequence. According to the AMD’s documentation, DDR266 will be shown when data loading is 4 and address/control loading at max of 34, please accept this limitation of AMD memory controller.
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What a bunch of loosers ^^^ Can you believe this?
Answer:
Re: Back and forth with MSI Costumer Service
NYBOY,
Please go into the bios and check the ver. you have. If you have not downloaded the bios from the MSI website, please do so. You should be running Ver. 2.50.
Bios from here!
Next, CPUID should see the Super Talent as MaLabs ram and not as Kingston as shown in your 4th pic.
Answer:
Re: Back and forth with MSI Costumer Service
I updated the Bios and i am runing 2.50 ... I opened the laptop and dimms are labeled sutpertalent D400SB1G but they have samsung kingston chips
problem still there... :(
Answer:
Re: Back and forth with MSI Costumer Service
Those are the same chips I have tested and they are seen as DDR400 and MaLabs.
Run a memory test on the sticks if have have not yet. Set the bios to default and retest with CPUID.
Answer:
Re: Back and forth with MSI Costumer Service
Paired Supertalent DDR400 modules have always run at 400MHz for me starting from beta BIOS release 2.41, under beta version 2.43 and now under the FINAL release version 2.50. That being said, MSI still asserts that DDR400 is not officially supported in a paired SODIMM configuration. One might surmise is that this is due to a small percentage of systems that experienced problems (again, I have not up to now) under v2.50, perhaps you fall into this category.