Question:
Back in Kitting
I just looked at the status of my order on Dell.com and earlier it was in the boxing stage, now when I look at the status it says if hasn't even been kitted yet...has anyone else had this problem, I placed my order on Dec 2nd.
I called Dell and they said that it is still in boxing...and they don't know why I can't see the status...I chatted with a Dell Rep online and she said that same thing...I was just wondering if any of you guys have had that problem?
Thanks in advance...
Answer:
Re: Back in Kitting
I wouldnt trust the tracking systems inside of Dell. I once ordered a Dell DJ and the tracking was really bad...I ended up getting an email saying they wouldnt be able to ship it out until the next month...I promptly canceled the order.... but thats not to say that will happen to you. Holiday season is here and the companies know how important it is to get things out on time, because people talk more about products on holidays and having bad things happening would be bad for the rep of the corp.
Answer:
Re: Back in Kitting
Holiday season is here and the companies know how important it is to get things out on time, because people talk more about products on holidays and having bad things happening would be bad for the rep of the corp.
I honestly don't think Dell gives a ****. But at least yours is in kitting. Mine hasn't moved to kitting for over a week.
Answer:
Re: Back in Kitting
Well now the tracking says that it is back in boxing...I also asked the Dell rep if my computer could ship from Malayasia...where it is assembled to the US over the weekend...she said that it could have, but she doesn't know. She says it should be done being boxed today or tomorrow since it has been in that status since Saturday. I am not saying that this is true, but I sure hope so, I want my 9300!!! :D
Angryllama,
My first order was that way, it was in the system for over a week and never made it into kitting, then i got a better deal, cancelled my old order and got a new one at discounted price with the new promotions :750: .
Answer:
Re: Back in Kitting
I honestly don't think Dell gives a ****...
... and that's why your the ANGRY :mad: Llama. Hehe :p
Just be happy if your machine reaches you by the end of the month, Dell is well-known for having shipping issues/delays.
Answer:
Re: Back in Kitting
... and that's why your the ANGRY :mad: Llama. Hehe :p
Just be happy if your machine reaches you by the end of the month, Dell is well-known for having shipping issues/delays.
OK, it's good to know I'm not the only one. I can't cancel my order because it is around $100 cheaper than anything available at the moment. I've seen the prices change around 4 times since I ordered the darn thing. This is the first computer I haven't built myself. I don't like having its conception carried out by somebody else. I guess waiting will make the computer seem that much sweeter.
Answer:
Re: Back in Kitting
I don't know if this is true or not, but I've heard that their automatic phone system is more accurate than their web.
Answer:
Re: Back in Kitting
Worth a try, giving the automatic phone system a call.
Answer:
Re: Back in Kitting
...and complain if you can, it's worth a try. You never know, you might be speaking to a nice rep. and he/she can do something for your troubles. (Atleast what i've heard in the past).
Answer:
Re: Back in Kitting
LOL, that is actually true. During my shipment, i called about 10 times during boxing stage (this was before i realize everything), and i supposedly got my shipment upgrade. Although I couldn't tell if that really happened or not. I've heard some users get 50 dollar coupon and other inexpensive items.
SG