Question:
Dell and Alienware tie the not, it is official
Here it is, just saw this. Now maybe AW's customer service will improve??
http://news.designtechnica.com/article9772.html
here is the cnet article
http://reviews.cnet.com/4531-10921_7-6464030.html
and engadget
http://www.engadget.com/
Answer:
Re: Dell and Alienware tie the not, it is official
* Cancel My Account Please *
Answer:
Re: Dell and Alienware tie the not, it is official
Here it is, just saw this. Now maybe AW's customer service will improve??
Yeah that true, they will have twice the amount of people in India now. Hooray for better customer service.
yeah right.
Answer:
Re: Dell and Alienware tie the not, it is official
What?? Dell does not have good customer service?? That seems to be what you are implying?
I looked at the Better Business Bereau site and alienware had 500 complaints and Dell had 1!! I really did not even want to write that here cause there is so much AW bashing they don't have time to talk bad about anyone else.
So Dell has bad customer service?? I Have been hanging out here for a month or so and everyone has been so busy bashing AW that I did not even know Dell had customer service issues. Or is it just that Dell has the indian Customer Service which makes them hard to understand??
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Re: Dell and Alienware tie the not, it is official
I wonder how this will affect Dell marketing strategies. Prior to this XPS and Alienware were competitors....
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Re: Dell and Alienware tie the not, it is official
It's just a way for Dell to offer high-end AMD machines without messing up their "exclusive" arrangement with Intel. I'm not sure how understanding Intel will be of all this. I suspect Dell is being too clever by half.
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Re: Dell and Alienware tie the not, it is official
Well, while I've heard bad things about AW's customer service, I have been disappointed with Dell's, so it might not be much of an improvement.
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Re: Dell and Alienware tie the not, it is official
Its unconfirmed still....so we dont know exactly yet
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Re: Dell and Alienware tie the not, it is official
What part of UNconfirmed is confusing? :P
Answer:
Dell just bought Alienware?!
just read an interesting tidbit on CNET.com, while no official statement has been made, apparently Dell did buy Alienware this morning...should be interesting!!!