Question:
Annoyed at delays...(e1505)
I am curious as to whether there has been a HUGE production delay in regard to the new e1505 models.
I placed an order on 3/21 and have yet to see it charged to my account or get passed the initial pre-production stage. Is it normal for dell to take over 5 days before noticing that you've placed an order?
Answer:
Re: Annoyed at delays...(e1505)
I think Dell is having a BIIIIG delay issue and shortage with all it's pieces :(
Answer:
Re: Annoyed at delays...(e1505)
that just gives us time to cancel our orders if a better deal or coupon, rebate or new better feature for the e1505 to come along...maybe they wabt us to cancel?
Answer:
Re: Annoyed at delays...(e1505)
Normally there are delays with the new machines especially since these are dual core. They are getting alot of orders for them, and are probably running out of stock.
There could be the possibilty that something is wrong with order (maybe credit card didn't authorize Dell to do the purchase, etc). I would call dell or chat with them, just to be on the safe side.
Answer:
Re: Annoyed at delays...(e1505)
:(
i've been trying to chat w/ support, but they say my problem is qualified for chat purposes or I need to try small business or something.
which doesn't work. :(
and I have no idea what number to call.
GRR!!! i don't want to cancel, that $750 off was such a good deal!
Answer:
Re: Annoyed at delays...(e1505)
The main phone number in the US is : 1-800-624-9897
I'm not sure why support isn't working. You have to connect to their sales support and not tech support, but I don't get why they would be telling you to go to small business.
Answer:
Re: Annoyed at delays...(e1505)
yeah i had a huge problem with chatting - and i am going to tell you - they will tell you aNYTHING to get you off the phone or off the chat screen even thuogh they all sound so nice (most of the time) i have called 5+ times and chatted well over 10+ times and no 2 people have ever given me the same answer . one promised me a 100 dell coupon and it never came into my email...they give me email address to "write" so they can personally take care of it and it never happens... but if you want to call them try this number-
1-800-624-9897 ext 7266966 it takes you to customer care then keep pressing to go 4 or 3 to get help that is not offered in the voice menu...
hope it helps
i am still waiting on my laptop and i am like you - dont want to cancel cause it is a good deal and i cant find another laptop anywhere as good for that price - and they have already cahrged the credit card - so i know its not a money issue - at least on their side
Answer:
Re: Annoyed at delays...(e1505)
I think Dell is having a BIIIIG delay issue and shortage with all it's pieces :(
I think they have a shortage
Answer:
Re: Annoyed at delays...(e1505)
My E1505 is finally, today, "in production". I ordered mine on 3/21, probably the same day as most people b/c of the availibility of the x1300 and x1400 then. Here's hoping they can beat their estimate of a shipping date of 4/12, but I'm not holding my breath :)
Answer:
Re: Annoyed at delays...(e1505)
The Radeon cards themselves may well be the cause of the delay.
I ordered a 1505 with an integrated 950 GPU Thursday morning (3/23), and it shipped yesterday. It's supposed to arrive tomorrow morning. (Wow.)
When I was ordering I tried about 20 configurations before deciding, and only the GPU made any difference in projected ship date.
...Droog