Question:
ISTNC.com - reliability?
Hi guys
I was looking over some other reseller to see what they offer, besides other excellent resellers, like (powernotebooks.com) and came across this reseller. They seem like they deal directly with Clevo and not Sager. What is the difference?
Also - how realible are they - did any of you have had enjoyable/bad experiance with them. I looked on resellerratings.com and they do have positive feedbacks but they are not that recent.
Please let me know if you had any issues, comments, good/bad/ugly with them.
Thank you
Answer:
Re: ISTNC.com - reliability?
ISTNC.com are very reliable and have excellent customer service.
Answer:
Re: ISTNC.com - reliability?
ISTNC is very reliable indeed. Some of our posters have ordered from them and they recieve great feedback.
Answer:
Re: ISTNC.com - reliability?
Hi guys
I was looking over some other reseller to see what they offer, besides other excellent resellers, like (powernotebooks.com) and came across this reseller. They seem like they deal directly with Clevo and not Sager. What is the difference?
Also - how realible are they - did any of you have had enjoyable/bad experiance with them. I looked on resellerratings.com and they do have positive feedbacks but they are not that recent.
Please let me know if you had any issues, comments, good/bad/ugly with them.
Thank you
ISTNC actually buys their Clevo units from Eurocom, not Clevo. The only issue to consider is that warranty issues that ISTNC cannot fix themselves will have to go back to Eurocom in Canada for repair. This could add considerable time to the repair process.
Answer:
Re: ISTNC.com - reliability?
Aha!
I knew there would be something! :rolleyes: Thank you Donald for your comment.
That is a definite NO-NO for me with their warranty:D
Then PowerNotebooks it is - you guys are the BEST!
Answer:
Re: ISTNC.com - reliability?
I recently spoke with Rick, the owner of ISTNC, where I pre-ordered my M570U. He says they order their units directly from Clevo, not from Eurocom, and that other resellers sometimes claim such things to get sales. Take what you read with a grain of salt.
Mine was just shipped from Taiwan on Friday.
Answer:
Re: ISTNC.com - reliability?
I recently spoke with Rick, the owner of ISTNC, where I pre-ordered my M570U. He says they order their units directly from Clevo, not from Eurocom, and that other resellers sometimes claim such things to get sales. Take what you read with a grain of salt.
Mine was just shipped from Taiwan on Friday.
I would caution you from making defamatory statements on a public forum.
Unfortunately Rick is not telling you the truth. ISTNC does not buy directly from Clevo and while they may like to make that claim, there is no way they can prove it because they simply do not, and when you then publish their falsehood with a statement like "...other resellers sometimes claim such things to get sales. Take what you read with a grain of salt..." you are continuing the defamation with an accusation against other resellers that is not true that could lead to their damage.
While I appreciate your desire to protect ISTNC, you are dealing in matters about which you know only what ISTNC tells you. Further, they do not need your protection...they are perfectly cabable of making their own claims and answering here themselves.
I am curious though, are you suggesting that Clevo just shipped yours directly to you, are is the claim that it is being shipped from Clevo directly to ISTNC?
Answer:
Re: ISTNC.com - reliability?
We're approching a flame-war fellas... step back a second.
I don't believe Vlad was trying to imply that you were lying, Donald. There was nothing defamatory to you in his post. his statements were general, and as far as competitive business practices, are very common no matter what the product. There is no reason to take his post personally.
After all, he has no more reason to believe what you say is true than he does to believe what ISTNC says.
You and ISTNC are competitors, and Vlad is getting differing info from you and from ISTNC. Who is he to believe? And why should he put more stock in your words (being a direct competitor to ISTNC) than in what ISTNC tells him directly?
ISTNC says they buy direct from Clevo.
You call ISTNC liars.
You say they buy from Eurocom.
Can you prove your statement?
Unless you can, then you are just as guilty of making defamatory statements as ISTNC.
"Take... with a grain of salt" applies to everyone.
Answer:
Re: ISTNC.com - reliability?
I am not interested in a flame war, but I am interested in protecting PowerNotebooks.com against defamation.
Please re-read my post carefully as it was very carefully written.
The point is that unless either ISTNC or Vlad can prove that what they are saying "...other resellers sometimes claim such things to get sales. Take what you read with a grain of salt..." is true, that statement is defamatory.
I say let Rick come on this forum and in writting make his claim that ISTNC is buying directly from Clevo, and that other resellers sometimes claim such things to get sales, and offer his own proof.
I also say that Vlad should protect himself by staying out of it. Rick is perfectly capable of stating his own case.
Answer:
Re: ISTNC.com - reliability?
I understand that your insterest is in protecting PN.
But you can't protect PN by making similarly defamatory statements against ISTNC.
You explicitly called Rick at ISTNC a liar.
Unfortunately Rick is not telling you the truth. ISTNC does not buy directly from Clevo and while they may like to make that claim, there is no way they can prove it because they simply do not...
And if you have no explicit proof that ISTNC buys from Eurocom, then you should not have made that statement to start with.
ISTNC actually buys their Clevo units from Eurocom, not Clevo. The only issue to consider is that warranty issues that ISTNC cannot fix themselves will have to go back to Eurocom in Canada for repair.