Question:
Dell, Quickbooks Point Of Sale Problem!!!
Guys this is a business Dell desktop in a Boutique store. Runs the Quick books Point of sale software version 4.0, when i am trying to print from the inventory section ( i have print before with no problem) the price tags for the jewelry (the printer is a ZEBRA LP 2824 MODEL NUMBER, http://www.uline.com/Browse_Listing_...keywords=zebra. THE PRINTER CONECTS WITH A PARALLEL CABLE) an error window comes up
( CANNOT OPEN FILE"C:/DOCUME~1/IVELIS/LOCALS~1/TEMP/_RTD9813928/FONTSTBL.BIN".THE PROCESS CANNOT ACCESS THE FILE BECAUSE IT IS BEING USED BY ANOTHER PROCESS.)
I remove the point of sale and install it again, i uninstall the drivers from all the printers and i install them again, i try from RUN, msconfig, CTRL+ ALT+DEL and close all the aplications that were running. Everything fail, still the same error window. I call quickbooks suport, i was in the phone for 3 hours with the manager. NOTHING...
PLEASE HELP!!!
Answer:
Re: Dell, Quickbooks Point Of Sale Problem!!!
are you able to print from another printer?
Answer:
Re: Dell, Quickbooks Point Of Sale Problem!!!
are you able to print from another printer?
Yes, i use an epson TM-T8111 printer for the sales receipt and a hp printer for prints from the internet and they work fine, only the zebra printer has the problem.
Thank you for your reply.
Answer:
Re: Dell, Quickbooks Point Of Sale Problem!!!
UPDATE!!!
I call the zebra suport (www.zebra.com) and guess what? They dont know how to fix it, amazing...
Answer:
Re: Dell, Quickbooks Point Of Sale Problem!!!
As much as I love the zebra printers, they all have bugs and require software to drive them. Im thinking that the driver software is running a multiple instance therefore giving you the error. try unplugging the printer, removing the printer via control panel, remove the driver program from add/remove programs. REboot, cycle through. then try a clean boot, this time reinstalling the drivers first, then reboot, plugging in the zebra printer. GL
Answer:
Re: Dell, Quickbooks Point Of Sale Problem!!!
As much as I love the zebra printers, they all have bugs and require software to drive them. Im thinking that the driver software is running a multiple instance therefore giving you the error. try unplugging the printer, removing the printer via control panel, remove the driver program from add/remove programs. REboot, cycle through. then try a clean boot, this time reinstalling the drivers first, then reboot, plugging in the zebra printer. GL
Thank you for the reply, i did everything you said and still the same problem...
Answer:
Re: Dell, Quickbooks Point Of Sale Problem!!!
was the zebra printer part of the pos package? there is usually support for addition of devises and other problems by the creators.
Piece Of Sh*t
Good Luck, I wish I had more ideas
Answer:
Re: Dell, Quickbooks Point Of Sale Problem!!!
[quote=Sykotic]was the zebra printer part of the pos package? there is usually support for addition of devises and other problems by the creators.
Piece Of Sh*t
Good Luck, I wish I had more ideas[/.
Was multiple instal zebra drivers, like you said from different windows edition.( meaning from 98,windows nt-2000 plus xp) dont ask how is that possible. Everything is fine now.
THANK YOU, VERY MUCH FOR THE REPLIES.