Question:
Help ! Store where I got my warranty just closed...
So, I purchased my SZ with a 3-year accidental 1-day exchange no questions asked warranty, that I paid top dollar for, just in case.
I'm usually very careful with my machines, but I figured this will give me more piece of mind.
It was this new boutique that just opened up... and I grilled them about closing down suddenly, and they were very firm that they would be just fine... well...
I walk by the store the other day and I see they're out of business !
It's not a chain, either... the whole company is out of business.
They had a phone number to call about warranties, and when I called they said they would honor the warranty, but they're not sure about the "1-day computer exchange" thing anymore.
If another company handles their warranties, that company certainly does not have a warehouse I can walk into and pick out a new machine ! That and a store has people I can talk to, whereas a secondary warranty company has a phone number and a prayer :)
Help ! What do I do ? Any similar experiences ? I'm pretty upset about this... :(
Answer:
Re: Help ! Store where I got my warranty just closed...
Get your money back all together.
Answer:
Re: Help ! Store where I got my warranty just closed...
Get your money back all together.
hehe... well I'm not sure if that's an option.
If they tell me that they cannot honor the aggreement 100% in full with the same level of service that they had when they had an open store, I will consider that.
At the very least, I'd want to get the warranty back then I can extend with Sony. Better than nothing.
Answer:
Re: Help ! Store where I got my warranty just closed...
Oops that acutally what i meant. But im pretty sure its illegal to sale a warranty and not honor it.
I hope this works out for you.