Question:
HEL80 Touchpad Scrolling Problems?
Anyone having problems with the touchpad scroll bar on their HEL80? I like having the scrollbar on the touchpad, it's one of the reasons I chose this model. But I'm having issues in all my applications except for IE. When I use the scrollpad in firefox, VS2005, or word, the cursor jumps over to the scrollbar on the right of the window, which means I have to move it back over to click on something. Sometimes it seems to get stuck there stop and scrolling. It's quite bothersome. Strangely enough, it works fine in IE6.
I’ve tried uninstalling the drivers and re-installing. No dice. Driver version is 5.0.3.6
One thing I have tried is picking the standard PS2 drivers instead of the Elantech drivers, then everything scrolls fine, but I can’t customize the other features of the touchpad, such as the 'turn off while typing' or the multifinger tap (very cool feature BTW, I have a 2-finger tap set to internet back).
Any ideas?
Answer:
Re: HEL80 Touchpad Scrolling Problems?
Call our 24/7 Customer Service. Look on the bottom of your laptop for the toll free phone number.
This is a valuable part of your purchase price...please take advantage of it :)
Answer:
Re: HEL80 Touchpad Scrolling Problems?
Call our 24/7 Customer Service. Look on the bottom of your laptop for the toll free phone number.
This is a valuable part of your purchase price...please take advantage of it :)
Oh I have, your tech support is looking into it for me. :D
I just thought I'd check with a larger user base.
Answer:
Re: HEL80 Touchpad Scrolling Problems?
Darn. I was hoping that this touchpad/driver combo was new enough not to have the problem.
I assume it's the same as the isse people all over the net have reported.
One from these forums purports to have found a solution. If you get a chance to try the drivers, please comment on a) do they work and b) do you lose any other features and c) does the touchpad work well (any erratic behavior)?
[Edit: It seems that the drivers out there (on the Anadem site, anyway) for the touchpad in the EL80 are version 5.0.3.6, whcih is quite a bit newer than the one mentioned in the linked post.]
Answer:
Re: HEL80 Touchpad Scrolling Problems?
Anyone having problems with the touchpad scroll bar on their HEL80? I like having the scrollbar on the touchpad, it's one of the reasons I chose this model. But I'm having issues in all my applications except for IE. When I use the scrollpad in firefox, VS2005, or word, the cursor jumps over to the scrollbar on the right of the window, which means I have to move it back over to click on something. Sometimes it seems to get stuck there stop and scrolling. It's quite bothersome. Strangely enough, it works fine in IE6.
The same thing happens on my HEL80 (review unit). Sounds like a software issue. The scroll bar works in every application so far. Does jump to the right though.
Answer:
Re: HEL80 Touchpad Scrolling Problems?
The scrollbar works for me in every application without switching to the right.
Seems like you guys have to switch to Linux for it to work though :p
Answer:
Re: HEL80 Touchpad Scrolling Problems?
NOOOOO I WAS HOPING THERE WOULD BE NO PROBLEMS WITH THE HEL80.
This is horrible news to hear!
I hope there is a simple fix for this, if you find out please let us know.
Answer:
Re: HEL80 Touchpad Scrolling Problems?
NOOOOO I WAS HOPING THERE WOULD BE NO PROBLEMS WITH THE HEL80.
This is horrible news to hear!
I hope there is a simple fix for this, if you find out please let us know.
Use another mouse.
Although that doesn't fix the issue, that completely avoids it :D
Answer:
Re: HEL80 Touchpad Scrolling Problems?
I really don't view it as a problem for this series. The mouse moving to the right when you use the scroll bar is a small inconvenience in my opinion, nothing more, and certainly nothing to judge a notebook like the HEL80 on. It should be able to be fixed via a software or driver update if one comes out.
Answer:
Re: HEL80 Touchpad Scrolling Problems?
Darn. I was hoping that this touchpad/driver combo was new enough not to have the problem.
I assume it's the same as the isse people all over the net have reported.
One from these forums purports to have found a solution. If you get a chance to try the drivers, please comment on a) do they work and b) do you lose any other features and c) does the touchpad work well (any erratic behavior)?
[Edit: It seems that the drivers out there (on the Anadem site, anyway) for the touchpad in the EL80 are version 5.0.3.6, whcih is quite a bit newer than the one mentioned in the linked post.]
I tried the older drivers, no go. Erratic behaviour followed by the dreaded BSD.:eek:
And to aznron911, it's not a huge deal. These machines are pretty new, it'll probably take an iteration or two of drivers to get things perfect on every OS. It's a driver issue, no question, a simple exe downloaded and executed once.